Order support
Tracking, address changes, returns, warranty claims, and delivery questions.
contact@hovent.netContact Hovent
Product help, order questions, and partnership requests.
Send us the details and we will route your request to the right team. For faster order help, include your order number and the email used at checkout.
Support request
Tell us what you need.
Most messages receive a reply within 1-2 business days. Product photos or short videos can help us troubleshoot device questions more quickly.
Channels
Choose the right inbox.
Product guidance
Routine setup, safe-use questions, intensity guidance, and device care.
Read FAQWholesale
Retail, spa, studio, distributor, and corporate wellness inquiries for Hovent devices.
Start wholesale requestPress
Media requests, product imagery, review samples, and founder or brand background.
Contact press teamBefore you write
Helpful details to include
For orders, include the order number, checkout email, shipping address, and a clear description. For product issues, include device model, charging status, and what happened before the issue appeared.
Newsletter
Launch offers and routine tips
Get product care ideas, new device updates, and limited launch offers.